Krave Casino — Privacy Policy

This document is subject to final legal review. Version: 0.1 · Last updated: June 24, 2026

1. Who We Are

Krave Casino is operated by Krave Virtual Ventures Inc. ("Krave," "we," "us," "our"), Texas corporation, 5900 Balcones Drive #32253, Austin, TX 78731. We are the controller of personal information collected through the Platform. Questions: contact@kravecasino.com.

We aim to comply with applicable U.S. state privacy laws that apply to our operations, which may include the California Consumer Privacy Act (as amended by the CPRA), and comparable laws in states such as Colorado, Connecticut, Virginia, Texas, Utah, and others, as applicable. This section is subject to final legal review.

2. Information We Collect

2.1. Information you provide:

Identity & contact: full legal name, date of birth, residential address, email, phone number, username, password.
Verification (KYC): government-issued ID images, proof of address, and — through our third-party identity-verification providers — a selfie/facial image and associated biometric data used to confirm your ID matches you, and your Social Security number or tax identification number where required for tax reporting or enhanced due diligence.
Transaction information: Gold Coin purchases, Sweeps Coin activity, redemption details, and payout account information (we do not store full card numbers; these are handled by our payment processors).
Communications: messages to support, live chat, complaints, and survey responses.

2.2. Information collected automatically:

Usage & device data: pages viewed, session duration, gameplay activity, device type, operating system, browser, unique identifiers, and IP address.
Location data: general location from IP address and, for compliance and fraud prevention, precise geolocation through third-party providers where permitted.
Cookies and similar technologies: see Section 6.

2.3. Information from third parties: identity-verification providers, payment processors, geolocation/fraud-prevention providers, and analytics partners.

3. How We Use Information

We use personal information to:

create, operate, secure, and manage your Account and the Platform;
process Gold Coin purchases and Sweeps Coin redemptions;
verify your identity, age, and location, and prevent fraud and money laundering;
enforce eligibility (including state restrictions) and our Terms;
comply with legal, regulatory, and tax obligations (including 1099 reporting);
provide customer support and respond to your requests;
send service and transactional communications (which you cannot opt out of) and, where permitted, marketing communications (which you can opt out of);
analyze and improve the Platform; and
support responsible-gameplay measures.

We may use automated tools (including for fraud detection and eligibility), with human review where a decision has a significant effect on you.

4. How We Share Information

We do not sell your personal information. We share it only as needed with:

Service providers acting on our behalf (identity verification, payments, geolocation/fraud prevention, hosting, analytics, communications, prize fulfillment);
Regulators, law enforcement, and authorities where required by law or to protect our rights, prevent fraud, or comply with legal process;
Professional advisers and, in a merger, acquisition, or sale of assets, the relevant counterparty (with notice as required by law).

Service providers are bound by contract to protect your information and use it only for the services we request.

5. Biometric Information

Where identity verification involves facial matching, our third-party providers collect biometric data from your ID image and selfie to confirm a match. These providers store and process biometric data under their own privacy policies and retain it only as long as necessary or as required by law. This section is subject to final legal review.

6. Cookies & Tracking Technologies

We and our providers use cookies, pixels, tags, and similar technologies to operate the Platform, remember preferences, support security and fraud prevention, and measure performance. You can manage cookies through your browser settings; disabling some cookies may affect functionality. We [do / do not] respond to "Do Not Track" signals and [support / do not support] Global Privacy Control. This section is subject to final legal review.

7. How We Protect Information

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption of sensitive data in transit and at rest, access controls, and regular security review. No method of transmission or storage is completely secure. If a notifiable breach occurs, we will comply with applicable notification requirements.

8. Data Retention

We retain personal information only as long as necessary for the purposes described here and to meet legal, tax, accounting, and regulatory obligations (including AML record-keeping, which generally requires retention for at least five (5) years), after which we delete or de-identify it. This section is subject to final legal review.

9. Your Privacy Rights

Subject to your state of residence and applicable law, you may have the right to: access the personal information we hold about you; correct inaccurate information; delete personal information; opt out of certain sharing or targeted advertising; data portability; and not be discriminated against for exercising your rights. Where we rely on consent (for example, for certain marketing or biometric processing), you may withdraw it.

To exercise these rights, contact contact@kravecasino.com. We will verify your identity before responding and will respond within the period required by applicable law. You may use an authorized agent where permitted, with proof of authorization.

10. Minors

The Platform is intended only for individuals 21 and older. We do not knowingly collect information from anyone under 21. If you believe a minor has provided us information, contact contact@kravecasino.com and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Platform and, where required, we will obtain your consent. Changes are effective when posted.

12. Contact Us

Krave Virtual Ventures Inc. — Privacy Team contact@kravecasino.com · 5900 Balcones Drive #32253, Austin, TX 78731 · 832-529-7028